Shipping policy
Shipping
At Urban, Andaaz we take initiative not just to provide our customers with products of premium quality but also great service. A way we achieve this is through our time-efficient and effective shipping guidelines. The nature of our business allows us to ship from our manufacturers in Australia, Europe and the US directly to your door.
Fulfilment
Urban Andaaz prepares each order to provide customers with products to satisfy their needs through great design, detail and quality. All orders require a 3-5 business day fulfilment period where they are produced and fulfilled by our workers.
Clothing
Australia/New Zealand:
10-14 Business Days (after fulfilment)
USA/CANADA:
5-8 Business Days (after fulfilment)
Europe:
10-14 Business Days (after fulfilment)
Other Countries:
2 - 5 weeks
Accessories
Australia/New Zealand:
10-14 Business Days (after fulfilment)
USA/CANADA:
8-12 Business Days (after fulfilment)
Europe:
5-8 Business Days (after fulfilment)
Other Countries:
2 - 5 weeks
COVID - 19 - Expect Delays
Just like many businesses we are also facing delays in production and shipment of orders due to COVID-19. We ensure to act transparently with our customers and prepare them for potential delays in orders due to border-restrictions and impacts upon our facilities.
For more information contact us at info@urbanandaaz.com